1. Introduction
Welcome to Cafe Rio's Cookie Policy. This policy explains how we use cookies and similar technologies when you visit our website at riocafes.click (the "Site"). By using our website, you consent to our use of cookies in accordance with this policy.
This Cookie Policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
When you first visit our website, you'll see a cookie banner that allows you to accept, reject, or customize your cookie preferences. You can change these preferences at any time using our cookie consent tool.
2. What Are Cookies
Cookies are small text files that are placed on your computer, mobile device, or other equipment by websites that you visit. They are widely used to make websites work more efficiently and to provide information to website owners.
How Cookies Work
When you visit our website, we may place cookies on your device. These cookies contain information that is transferred to your device's hard drive. Cookies help us recognize your device when you return to our site and remember your preferences.
Types of Cookies
- Session Cookies: These are temporary cookies that expire when you close your browser. They help us track your movement through our site during a single session.
- Persistent Cookies: These remain on your device for a set period or until you delete them. They help us recognize you when you return to our site.
- First-Party Cookies: These are set by our website directly and can only be read by our site.
- Third-Party Cookies: These are set by external services we use, such as analytics providers or advertising networks.
3. Why We Use Cookies
We use cookies for several important purposes to enhance your experience at Cafe Rio:
Essential Website Functionality
- Maintaining your shopping cart contents as you browse our menu
- Remembering your login status and user preferences
- Ensuring website security and preventing fraud
- Managing website traffic and preventing overload
Performance Improvement
- Analyzing how visitors use our website to identify areas for improvement
- Tracking page load times and website performance
- Understanding which menu items and pages are most popular
- Optimizing our website for different devices and browsers
Personalization
- Remembering your location for delivery estimation
- Saving your dietary preferences and allergen information
- Customizing menu recommendations based on your order history
- Displaying content in your preferred language
Analytics and Statistics
- Measuring website traffic and user engagement
- Understanding customer behavior and preferences
- Tracking the effectiveness of our marketing campaigns
- Generating reports to improve our food service
Marketing and Advertising
- Showing you relevant advertisements on other websites
- Measuring the effectiveness of our advertising campaigns
- Providing personalized offers and promotions
- Retargeting visitors who showed interest in our menu items
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They cannot be switched off in our systems as they enable core functionality.
| Cookie Name |
Provider |
Purpose |
Type |
Duration |
| PHPSESSID |
Cafe Rio |
Maintains user session state |
Session |
Browser session |
| cookieConsent |
Cafe Rio |
Stores your cookie preferences |
Persistent |
1 year |
| cart_contents |
Cafe Rio |
Saves items in your shopping cart |
Persistent |
7 days |
| user_location |
Cafe Rio |
Remembers your delivery location |
Persistent |
30 days |
| security_token |
Cafe Rio |
Prevents cross-site request forgery |
Session |
Browser session |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name |
Provider |
Purpose |
Type |
Duration |
| _ga |
Google Analytics |
Distinguishes unique users |
Persistent |
2 years |
| _gid |
Google Analytics |
Distinguishes unique users |
Persistent |
24 hours |
| _gat_gtag |
Google Analytics |
Throttles request rate |
Persistent |
1 minute |
| _utm_source |
Google Analytics |
Tracks traffic source |
Persistent |
6 months |
| cafe_rio_analytics |
Cafe Rio |
Custom analytics tracking |
Persistent |
1 year |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization to improve your user experience.
| Cookie Name |
Provider |
Purpose |
Type |
Duration |
| language_preference |
Cafe Rio |
Remembers language choice |
Persistent |
1 year |
| dietary_preferences |
Cafe Rio |
Stores dietary restrictions |
Persistent |
6 months |
| menu_view_mode |
Cafe Rio |
Remembers menu display preferences |
Persistent |
30 days |
| recent_orders |
Cafe Rio |
Stores recent order information |
Persistent |
90 days |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests.
| Cookie Name |
Provider |
Purpose |
Type |
Duration |
| _fbp |
Facebook |
Facebook Pixel tracking |
Persistent |
90 days |
| _fbc |
Facebook |
Facebook click identifier |
Persistent |
90 days |
| ads_preferences |
Cafe Rio |
Stores advertising preferences |
Persistent |
1 year |
| remarketing_id |
Cafe Rio |
Enables targeted remarketing |
Persistent |
180 days |
5. Third-Party Cookies
We work with trusted third-party providers who may place cookies on your device to help us improve our services:
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website, which helps us improve our food service and user experience.
Privacy Policy: https://policies.google.com/privacy
Facebook
We use Facebook Pixel to measure the effectiveness of our advertising campaigns and show you relevant ads on Facebook and Instagram.
Privacy Policy: https://www.facebook.com/privacy/policy
Payment Processors
When you make a purchase, we use secure third-party payment processors who may place cookies to ensure transaction security and prevent fraud.
Delivery Partners
We work with delivery service providers who may use cookies to track order status and optimize delivery routes.
6. Cookie Duration
Different cookies remain on your device for different lengths of time:
| Duration Type |
Description |
Examples |
Typical Lifespan |
| Session Cookies |
Deleted when browser closes |
PHPSESSID, security_token |
Browser session only |
| Short-term |
Expire within days |
cart_contents, _gid |
1-30 days |
| Medium-term |
Expire within months |
_fbp, dietary_preferences |
1-6 months |
| Long-term |
Expire after extended period |
_ga, cookieConsent |
1-2 years |
You can delete cookies at any time through your browser settings. When cookies expire or are deleted, we may place new cookies when you next visit our website (subject to your consent preferences).
7. How to Manage Cookies
You have several options for managing cookies on our website:
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Google Chrome
- Click the three dots menu in the top-right corner
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie settings
- To block all cookies, select "Block all cookies"
- To delete existing cookies, click "See all cookies and site data"
Mozilla Firefox
- Click the menu button (three horizontal lines) in the top-right corner
- Select "Settings" from the menu
- Click "Privacy & Security" in the left panel
- Find the "Cookies and Site Data" section
- Click "Manage Data" to view and delete specific cookies
- Use the dropdown to set cookie acceptance preferences
- Check "Delete cookies and site data when Firefox is closed" if desired
Safari
- Click "Safari" in the menu bar, then select "Preferences"
- Click the "Privacy" tab
- Under "Cookies and website data," choose your preference
- To delete existing cookies, click "Manage Website Data"
- Select websites and click "Remove" or "Remove All"
- Click "Done" to save your changes
Microsoft Edge
- Click the three dots menu in the top-right corner
- Select "Settings" from the menu
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and site data"
- Toggle settings to allow, block, or delete cookies
- Click "See all cookies and site data" to manage individual cookies
- Use the search box to find specific website cookies
7.2 Opt-Out Links
You can opt out of specific tracking services:
7.3 Our Cookie Consent Tool
You can manage your cookie preferences on our website at any time:
- Look for the "Cookie Settings" link in our website footer
- Click the cookie icon that appears on our website
- Update your preferences and click "Save Changes"
- Your choices will be remembered for future visits
8. Consequences of Disabling Cookies
Important Information
Disabling cookies may significantly impact your experience on our website and limit access to certain features.
If you choose to disable cookies, you may experience the following limitations:
Essential Functionality Issues
- Your shopping cart may not work properly or may empty unexpectedly
- You may be logged out frequently and need to re-enter your credentials
- Website forms may not function correctly
- Security features may not work, potentially exposing you to risks
- Payment processing may fail or be unreliable
Personalization Loss
- Your location won't be remembered for delivery estimates
- Dietary preferences and allergen information won't be saved
- Language and display preferences will reset each visit
- Recent order history won't be available
- Personalized menu recommendations won't appear
Reduced User Experience
- Pages may load more slowly
- You may see the same promotional messages repeatedly
- Website performance may be degraded
- Some interactive features may not work
- Mobile experience may be particularly affected
9. Do Not Track Signals
Some web browsers include a "Do Not Track" feature that sends a signal to websites you visit indicating that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to Do Not Track signals.
Our Response to Do Not Track
At Cafe Rio, we take your privacy seriously. While we don't automatically respond to Do Not Track signals due to the lack of industry standards, we provide you with comprehensive cookie control options through:
- Our cookie consent banner that appears on your first visit
- Detailed cookie preference settings you can access anytime
- The ability to opt-out of non-essential cookies
- Clear instructions for browser-level cookie management
How to Enable Do Not Track
If you'd like to enable Do Not Track in your browser:
- Chrome: Settings → Privacy and security → Cookies → Send a "Do Not Track" request
- Firefox: Settings → Privacy & Security → Check "Send websites a Do Not Track signal"
- Safari: Preferences → Privacy → Check "Ask websites not to track me"
- Edge: Settings → Privacy → Toggle "Send Do Not Track requests"
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When We Update This Policy
- When we introduce new cookies or tracking technologies
- When we change our data collection practices
- When legal requirements change
- When we partner with new third-party service providers
- When we enhance our website functionality
How We Notify You of Changes
When we make significant changes to this Cookie Policy, we will:
- Update the "Last Updated" date at the top of this policy
- Display a prominent notice on our website
- Send an email notification to registered users (if applicable)
- Request your consent for any new cookie uses
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.
Questions About Our Cookie Policy?
If you have any questions or concerns about how we use cookies, please don't hesitate to contact us.
Address
300 Goose Cove Rd
Deer Isle, ME 04627, USA
12. More Information
For more information about cookies and online privacy, you may find these resources helpful:
Educational Resources
Browser Help Pages
This Cookie Policy was last updated on January 15, 2025. We review and update our policies regularly to ensure they remain current and comprehensive.